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Event Security

Job Description

Job Location: Detroit, MI


GENERAL PURPOSE OF JOB:


Event Security Staff provides general support for events including ticket taking, ushering, guest services, and parking services. Their role requires good judgment, flexibility, strong attention to Director of Events, Event Staff Supervisor and Event Manager directives, strong observation skills and vigilance.


 


ESSENTIAL DUTIES AND RESPONSIBILITIES: The duties below reflect the minimum requirements for this position.


 


Follow all operating procedures and policies


Follow directives of Event Staff Supervisor and/or Event Manager for each event assigned


Effective interpersonal skills in order to deal with guests/public


Serves as a greeter for each event assigned


Have good math skills in order to provide ticket counts, summary reports, and other inventory reporting of guest admissions


Professionally assist guests with determining seat location, escort guests to seat locations if required


Familiarity with the information and facilities located at each venue where they are posted


Serve where needed or as support to other tasked team members at each event


Coordinate with facility staff as appropriate


Communicate with event staff and supervisor(s)


Observe and report matters of concern to the Field Supervisor and complete incident report forms on the same


Notify police, fire department or emergency medical services of problems if requested or otherwise warranted


Utilize two-way radio including safeguard of such radio or other issued equipment


Provide break relief when scheduled to other event staff including briefing such Event Staff upon their return


 


OTHER RESPONSIBILITIES:


 


May use event vehicles "golf carts" when provided for events subject to completion of company training requirements


Walking significant distances as may be needed to arrive at assigned post, and walking up and down stairs


Check that all staff are wearing appropriate uniforms


Reliable transportation


 


EDUCATION AND/OR EXPERIENCE:


 


High School Graduate or GED


18 Years or Older


 


COMPUTER & EQUIPMENT SKILLS:


 


Basic technology familiarity


 


ADDITIONAL INFORMATION:


 


Must be willing to work evenings, Holidays, and weekends


Must be willing to travel to off-site meetings, trainings, and events


 





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