CSA 1 Entry Level Assoc

Position Exempt StatusNon-ExemptWeekly Scheduled Hours25Scheduled ShiftJob Description
Perform various Mail Center activities (sorting, metering, folding, inserting, delivery, pickup, etc.)
Lift heavy boxes, files or paper when needed
Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
Demonstrate flexibility in satisfying customer demands in a high volume, production environment
Consistently adhere to business procedure guidelines
Adhere to all safety procedures
Take direction from supervisor or site manager
Maintain all logs and reporting documentation; attention to detail
Participate in cross-training and perform other duties as assigned (Filing, outgoing shipments, etc)
Operating mailing, copy or scanning equipment
Shipping & Receiving
Handle time-sensitive material like confidential, urgent packages
Perform other tasks as assigned
Scanning incoming mail to recipients
Perform file purges and pulls
Create files and ship files
Provide backfill when needed
Enter information daily into spreadsheets
Identify charges and match them to billing
Sort and deliver mail, small packages
Minimum Requirements:
Minimum of 6 months customer service related experience
High school diploma or equivalent (GED) required
Keyboarding and windows environment PC skills required (Word, Excel and PowerPoint preferred)
Experience running mail posting equipment a plus
Excellent communication skills both verbal and written
Lifting up to 55 lbs with or without accommodations
Willingness and availability to work additional hours if assigned
Ability to effectively work individually or in a team environment
Competency in performing multiple functional tasks
Ability to meet employer's attendance policy
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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